Your Trusted Virtual Medical Assistant Provider “Transforming Doctor’s Lives”
Patient health is our top priority at 360VMA®. We’ll be your healthcare partner, to make sure that your patient’s welfare is always put first, and we’ll work with you to improve business processes, letting you focus on being a doctor again.
360VMA® employs registered nurses and highly trained medical professionals who document patient encounters and
can assist in a myriad of clinical and non-clinical tasks. Our Virtual Medical Assistants undergo a
comprehensive selection & training process and a clinical deployment to ensure that we provide you quality and first-grade services.
We also provide HIPAA training to ensure your compliance with patient data protection laws.
Operations can be very costly – not to mention time consuming!
In addition to virtual medical assistants, 360VMA® has the experience with healthcare office administration
procedures to help you improve workflow and clinical documentation.
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Services
Our most popular services are: Virtual Medical Scribe, Prior Authorization Specialist, Medical Transcriptionist, and Administrative Assistant. We also offer customized services -- just let us know what you need.
Starting at $8.50 per hour – industry’s lowest pricing!
Your clinic may require authorizations before you can perform medical procedures, administer medications, and/or offer other health services. Our HIPPA compliant VMA's are trained to put a request in to insurance carriers for approval to perform your premium services.
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Sara Wilsson
Designer
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Jena Karlis
Store Owner
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Matt Brandon
Freelancer
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John Larson
Entrepreneur
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John Larson
Entrepreneur
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This privacy policy ("Policy") describes how Website Operator ("Website Operator", "we", "us"
or "our") collects, protects and uses the personally identifiable information ("Personal
Information") you ("User", "you" or "your") may provide on the www.360vma.com website and
any of its products or services (collectively, "Website" or "Services"). It also describes the
choices available to you regarding our use of your Personal Information and how you can access
and update this information. This Policy does not apply to the practices of companies that we do
not own or control, or to individuals that we do not employ or manage.
Collection of personal information
We receive and store any information you knowingly provide to us when you fill any online
forms on the Website. You can choose not to provide us with certain information, but then you
may not be able to take advantage of some of the Website's features. Users who are uncertain
about what information is mandatory are welcome to contact us.
Collection of non-personal information
When you visit the Website our servers automatically record information that your browser
sends. This data may include information such as your device's IP address, browser type and
version, operating system type and version, language preferences or the webpage you were
visiting before you came to our Website, pages of our Website that you visit, the time spent on
those pages, information you search for on our Website, access times and dates, and other
statistics.
Use and processing of collected information
Any of the information we collect from you may be used to personalize your experience;
improve our Website; improve customer service and respond to queries and emails of our
customers; run and operate our Website and Services. Non-Personal Information collected is
used only to identify potential cases of abuse and establish statistical information regarding
Website usage. This statistical information is not otherwise aggregated in such a way that would
identify any particular user of the system.
We may process Personal Information related to you if one of the following applies: (i) You have
given your consent for one or more specific purposes. Note that under some legislations we may
be allowed to process information until you object to such processing (by opting out), without
having to rely on consent or any other of the following legal bases below. This, however, does
not apply, whenever the processing of Personal Information is subject to European data
protection law; (ii) Provision of information is necessary for the performance of an agreement
with you and/or for any pre-contractual obligations thereof; (ii) Processing is necessary for
compliance with a legal obligation to which you are subject; (iv) Processing is related to a task
that is carried out in the public interest or in the exercise of official authority vested in us; (v)
Processing is necessary for the purposes of the legitimate interests pursued by us or by a third
party. In any case, we will be happy to clarify the specific legal basis that applies to the
processing, and in particular whether the provision of Personal Data is a statutory or contractual
requirement, or a requirement necessary to enter into a contract.
Information transfer and storage
Depending on your location, data transfers may involve transferring and storing your information
in a country other than your own. You are entitled to learn about the legal basis of information
transfers to a country outside the European Union or to any international organization governed
by public international law or set up by two or more countries, such as the UN, and about the
security measures taken by us to safeguard your information. If any such transfer takes place,
you can find out more by checking the relevant sections of this document or inquire with us
using the information provided in the contact section.
The rights of users
You may exercise certain rights regarding your information processed by us. In particular, you
have the right to do the following: (i) you have the right to withdraw consent where you have
previously given your consent to the processing of your information; (ii) you have the right to
object to the processing of your information if the processing is carried out on a legal basis other
than consent; (iii) you have the right to learn if information is being processed by us, obtain
disclosure regarding certain aspects of the processing and obtain a copy of the information
undergoing processing; (iv) you have the right to verify the accuracy of your information and ask
for it to be updated or corrected; (v) you have the right, under certain circumstances, to restrict
the processing of your information, in which case, we will not process your information for any
purpose other than storing it; (vi) you have the right, under certain circumstances, to obtain the
erasure of your Personal Information from us; (vii) you have the right to receive your
information in a structured, commonly used and machine readable format and, if technically
feasible, to have it transmitted to another controller without any hindrance. This provision is
applicable provided that your information is processed by automated means and that the
processing is based on your consent, on a contract which you are part of or on pre-contractual
obligations thereof.
The right to object to processing
Where Personal Information is processed for the public interest, in the exercise of an official
authority vested in us or for the purposes of the legitimate interests pursued by us, you may
object to such processing by providing a ground related to your particular situation to justify the
objection. You must know that, however, should your Personal Information be processed for
direct marketing purposes, you can object to that processing at any time without providing any
justification. To learn, whether we are processing Personal Information for direct marketing
purposes, you may refer to the relevant sections of this document.
How to exercise these rights
Any requests to exercise User rights can be directed to the Owner through the contact details
provided in this document. These requests can be exercised free of charge and will be addressed
by the Owner as early as possible and always within one month.
CCPA Privacy Rights:
We would like to make sure you are fully aware of all your data protection rights. Every user is entitled to
the following:
The right to access – You have the right to request copies of your personal data. We may charge
you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you
believe is inaccurate. You also have the right to request that we complete the information you
believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under
certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of
your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal
data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have
collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of
these rights, please contact us.
Privacy of children
We do not knowingly collect any Personal Information from children under the age of 13. If you
are under the age of 13, please do not submit any Personal Information through our Website or
Service. We encourage parents and legal guardians to monitor their children's Internet usage and
to help enforce this Policy by instructing their children never to provide Personal Information
through our Website or Service without their permission. If you have reason to believe that a
child under the age of 13 has provided Personal Information to us through our Website or
Service, please contact us. You must also be at least 16 years of age to consent to the processing
of your personal data in your country (in some countries we may allow your parent or guardian
to do so on your behalf).
Do Not Track signals
Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do
not want to have your online activity tracked. Tracking is not the same as using or collecting
information in connection with a website. For these purposes, tracking refers to collecting
personally identifiable information from consumers who use or visit a website or online service
as they move across different websites over time. How browsers communicate the Do Not Track
signal is not yet uniform. As a result, this Website is not yet set up to interpret or respond to Do
Not Track signals communicated by your browser. Even so, as described in more detail
throughout this Policy, we limit our use and collection of your personal information.
Links to other websites
Our Website contains links to other websites that are not owned or controlled by us. Please be
aware that we are not responsible for the privacy practices of such other websites or third-parties.
We encourage you to be aware when you leave our Website and to read the privacy statements of
each and every website that may collect Personal Information.
Information security
We secure information you provide on computer servers in a controlled, secure environment,
protected from unauthorized access, use, or disclosure. We maintain reasonable administrative,
technical, and physical safeguards in an effort to protect against unauthorized access, use,
modification, and disclosure of Personal Information in its control and custody. However, no
data transmission over the Internet or wireless network can be guaranteed. Therefore, while we
strive to protect your Personal Information, you acknowledge that (i) there are security and
privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and
privacy of any and all information and data exchanged between you and our Website cannot be
guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by
a third-party, despite best efforts.
Data breach
In the event we become aware that the security of the Website has been compromised or users
Personal Information has been disclosed to unrelated third parties as a result of external activity,
including, but not limited to, security attacks or fraud, we reserve the right to take reasonably
appropriate measures, including, but not limited to, investigation and reporting, as well as
notification to and cooperation with law enforcement authorities. In the event of a data breach,
we will make reasonable efforts to notify affected individuals if we believe that there is a
reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by
law. When we do, we will post a notice on the Website.
Changes and amendments
We reserve the right to modify this Policy relating to the Website or Services at any time,
effective upon posting of an updated version of this Policy on the Website. When we do we will
send you an email to notify you. Continued use of the Website after any such changes shall
constitute your consent to such changes.
Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By
using the Website or its Services you agree to be bound by this Policy. If you do not agree to
abide by the terms of this Policy, you are not authorized to use or access the Website and its
Services.
Contacting us
If you have any questions about this Policy, please contact us. This document was last updated
on August 14, 2020.
Terms and conditions
These terms and conditions ("Terms", "Agreement") are an agreement between
Website Operator ("Website Operator", "us", "we" or "our") and you ("User", "you" or
"your"). This Agreement sets forth the general terms and conditions of your use of
the www.360vma.com website and any of its products or services (collectively,
"Website" or "Services").
Backups
We are not responsible for Content residing on the Website. In no event shall we be
held liable for any loss of any Content. It is your sole responsibility to maintain
appropriate backup of your Content. Notwithstanding the foregoing, on some occasions
and in certain circumstances, with absolutely no obligation, we may be able to restore
some or all of your data that has been deleted as of a certain date and time when we
may have backed up data for our own purposes. We make no guarantee that the data
you need will be available.
Links to other websites
Although this Website may link to other websites, we are not, directly or indirectly,
implying any approval, association, sponsorship, endorsement, or affiliation with any
linked website, unless specifically stated herein. We are not responsible for examining
or evaluating, and we do not warrant the offerings of, any businesses or individuals or
the content of their websites. We do not assume any responsibility or liability for the
actions, products, services, and content of any other third-parties. You should carefully
review the legal statements and other conditions of use of any website which you
access through a link from this Website. Your linking to any other off-site websites is at
your own risk.
Changes and amendments
We reserve the right to modify this Agreement or its policies relating to the Website or
Services at any time, effective upon posting of an updated version of this Agreement on
the Website. When we do, we will post a notification on the main page of our Website.
Continued use of the Website after any such changes shall constitute your consent to
such changes.
Acceptance of these terms
You acknowledge that you have read this Agreement and agree to all its terms and
conditions. By using the Website or its Services you agree to be bound by this
Agreement. If you do not agree to abide by the terms of this Agreement, you are not
authorized to use or access the Website and its Services.
Contacting us
If you have any questions about this Agreement, please contact us.
This document was last updated on August 14, 2020.
Refund Policy
Payments to Service Provider are nonrefundable. No refunds shall be given for canceled accounts,
set-up fees, or virtual assistant service fees, unless Service Provider, in its sole discretion,
determines to issue Subscriber a full or partial refund, and in such a case, no such refund,
whether full or partial, shall be deemed a waiver of Service Provider’s
right to invoice Subscriber for any other fees owed to Service Provider.
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